Plans & Pricing
Learn about Ziddny’s subscription plans, their limits, usage tiers, and pay-as-you-go options.
Ziddny offers flexible pricing plans designed for individuals, teams, and enterprises of all sizes.
You can upgrade, downgrade, or customize your plan at any time through your Subscription & Billing page.
Overview of Available Plans
| Plan | Price / Month | Best For |
|---|---|---|
| Launch Plan | $5 | Creators and small projects |
| Engage Plan | $25 | Growing teams with moderate usage |
| Scale Plan | $79 | Businesses and high-volume applications |
| Professional (Custom) | Custom | Enterprises, schools, healthcare, and advanced use cases |
You can switch plans at any time. Plan changes take effect immediately, and billing adjustments are handled automatically.
Included Minutes
Each plan includes a set number of usage minutes per month:
| Plan | Included Minutes |
|---|---|
| Launch | 100 minutes |
| Engage | 500 minutes |
| Scale | 2,000 minutes |
| Professional (Custom) | As required |
Minutes represent total active interaction time across all assistants under your team.
Ziddny bills by the minute, but very short interactions (6 seconds) are not counted or billed. Minutes round up only after this grace period.
Assistants Limit
The number of assistants you can create depends on your plan:
| Plan | Assistant Limit |
|---|---|
| Launch | 5 assistants |
| Engage | 10 assistants |
| Scale | 24 assistants |
| Professional (Custom) | Custom (as required) |
⚙️ Each assistant shares your team’s total minute allocation and knowledge resources.
Knowledge Sources
Each plan allows a certain number of Knowledge Sources (documents, URLs, etc.) per team:
| Plan | Knowledge Sources |
|---|---|
| Launch | 1 |
| Engage | 2 |
| Scale | 5 |
| Professional (Custom) | Custom (as required) |
Storage & Processing Points
Ziddny uses a point system to measure the amount of data stored and processed in your knowledge sources.
| Plan | Stored Points | Monthly Processed Points |
|---|---|---|
| Launch | 50 | 500 |
| Engage | 150 | 1,500 |
| Scale | 1,000 | 5,000 |
| Professional (Custom) | Custom (as required) |
What is a Point?
A point is a semantic chunk of text (about 1,024 tokens). The more points you have, the more or larger knowledge sources you can store and analyze.
Concurrent Sessions
Concurrent sessions define how many users can interact with your assistants at the same time.
| Plan | Concurrent Sessions |
|---|---|
| Launch | 2 |
| Engage | 5 |
| Scale | 20 |
| Professional (Custom) | Custom (as required) |
Pay-as-You-Go (Usage-Based Billing)
Pay-as-you-go allows you to continue using Ziddny after reaching your included minutes.
Charges are calculated automatically at the rate shown here.
| Plan | Availability | Extra Minute Rate |
|---|---|---|
| Launch | ❌ Not Available | — |
| Engage | ✅ Available | $0.05 / minute |
| Scale | ✅ Available | $0.04 / minute |
| Professional (Custom) | ✅ Available | From $0.03 / minute |
Bring Your Own API Keys (Custom Plan)
In the Professional (Custom) plan, you can optionally use your own API keys for:
- AI Speech services
- Large Language Models (LLMs)
This setup can significantly reduce your operating costs, lowering your usage to as little as $0.02 per minute depending on the provider and configuration.
Summary Comparison
| Feature | Launch | Engage | Scale | Professional |
|---|---|---|---|---|
| Monthly Price | $5 | $25 | $79 | Custom |
| Minutes Included | 100 | 500 | 2,000 | Custom |
| Assistants | 5 | 10 | 24 | Custom |
| Knowledge Sources | 1 | 2 | 5 | Custom |
| Stored Points | 50 | 150 | 1,000 | Custom |
| Monthly Processed Points | 500 | 1,500 | 5,000 | Custom |
| Concurrent Sessions | 2 | 5 | 20 | Custom |
| Pay-as-You-Go | ❌ | ✅ $0.05/min | ✅ $0.04/min | ✅ From $0.03/min |
| Bring Your Own API Keys | ❌ | ❌ | ❌ | ✅ Available |
Choosing the Right Plan
- Launch Plan: Ideal for individuals or small teams experimenting with assistants.
- Engage Plan: Best for growing teams that need more minutes and assistants.
- Scale Plan: Designed for organizations with high traffic or production workloads.
- Professional (Custom) Plan: Tailored for enterprises that need flexibility, scalability, and dedicated support.