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Subscription & Billings

Plans & Pricing

Learn about Ziddny’s subscription plans, their limits, usage tiers, and pay-as-you-go options.

Ziddny offers flexible pricing plans designed for individuals, teams, and enterprises of all sizes.
You can upgrade, downgrade, or customize your plan at any time through your Subscription & Billing page.


Overview of Available Plans

PlanPrice / MonthBest For
Launch Plan$5Creators and small projects
Engage Plan$25Growing teams with moderate usage
Scale Plan$79Businesses and high-volume applications
Professional (Custom)CustomEnterprises, schools, healthcare, and advanced use cases

You can switch plans at any time. Plan changes take effect immediately, and billing adjustments are handled automatically.


Included Minutes

Each plan includes a set number of usage minutes per month:

PlanIncluded Minutes
Launch100 minutes
Engage500 minutes
Scale2,000 minutes
Professional (Custom)As required

Minutes represent total active interaction time across all assistants under your team.

Ziddny bills by the minute, but very short interactions (6 seconds) are not counted or billed. Minutes round up only after this grace period.


Assistants Limit

The number of assistants you can create depends on your plan:

PlanAssistant Limit
Launch5 assistants
Engage10 assistants
Scale24 assistants
Professional (Custom)Custom (as required)

⚙️ Each assistant shares your team’s total minute allocation and knowledge resources.


Knowledge Sources

Each plan allows a certain number of Knowledge Sources (documents, URLs, etc.) per team:

PlanKnowledge Sources
Launch1
Engage2
Scale5
Professional (Custom)Custom (as required)

Storage & Processing Points

Ziddny uses a point system to measure the amount of data stored and processed in your knowledge sources.

PlanStored PointsMonthly Processed Points
Launch50500
Engage1501,500
Scale1,0005,000
Professional (Custom)Custom (as required)

What is a Point?

A point is a semantic chunk of text (about 1,024 tokens). The more points you have, the more or larger knowledge sources you can store and analyze.


Concurrent Sessions

Concurrent sessions define how many users can interact with your assistants at the same time.

PlanConcurrent Sessions
Launch2
Engage5
Scale20
Professional (Custom)Custom (as required)

Pay-as-You-Go (Usage-Based Billing)

Pay-as-you-go allows you to continue using Ziddny after reaching your included minutes.
Charges are calculated automatically at the rate shown here.

PlanAvailabilityExtra Minute Rate
Launch❌ Not Available
Engage✅ Available$0.05 / minute
Scale✅ Available$0.04 / minute
Professional (Custom)✅ AvailableFrom $0.03 / minute

Bring Your Own API Keys (Custom Plan)

In the Professional (Custom) plan, you can optionally use your own API keys for:

  • AI Speech services
  • Large Language Models (LLMs)

This setup can significantly reduce your operating costs, lowering your usage to as little as $0.02 per minute depending on the provider and configuration.


Summary Comparison

FeatureLaunchEngageScaleProfessional
Monthly Price$5$25$79Custom
Minutes Included1005002,000Custom
Assistants51024Custom
Knowledge Sources125Custom
Stored Points501501,000Custom
Monthly Processed Points5001,5005,000Custom
Concurrent Sessions2520Custom
Pay-as-You-Go✅ $0.05/min✅ $0.04/min✅ From $0.03/min
Bring Your Own API Keys✅ Available

Choosing the Right Plan

  • Launch Plan: Ideal for individuals or small teams experimenting with assistants.
  • Engage Plan: Best for growing teams that need more minutes and assistants.
  • Scale Plan: Designed for organizations with high traffic or production workloads.
  • Professional (Custom) Plan: Tailored for enterprises that need flexibility, scalability, and dedicated support.