Help & Support

Welcome to the Ziddny Support Center. Here you'll find comprehensive help resources, answers to common questions, and guidance for resolving issues. Our goal is to help you get the most out of your Ziddny experience.

Quick Help Resources

Self-Service Resources

Before contacting support, try these resources for quick answers:

Documentation:

• Getting Started Guide: Step-by-step setup instructions
• Feature Documentation: Detailed explanations of all features

Search Options:

• Documentation Search: Use Ctrl+K (Cmd+K on Mac) to search all docs
• FAQ Search: Find specific answers to common questions
• Troubleshooting Search: Locate solutions for technical issues

Contact Support

Email Support

• General Support: support@ziddny.com
• From the Help screen in the dashboard

Response Times:

• Lauch & Engage Plan: 24-48 hours
• Scale Plan: 12-24 hours
• Professional Plan: 4-8 hours

Next Steps

Find the help you need:

• Quick Answers: Check our FAQs for immediate answers
• Feature Help: Review specific feature documentation in other sections
• Contact Us: Reach out to our support team for personalized assistance